Creemos firmemente en nuestros complementos premium 100% y los respaldamos plenamente.
For any questions, please contact us via email: hello@translatepress.com
El proceso de reembolso se basa en 2 pasos:
Paso 1 – Before asking for a refund regarding a technical issue or any other problem please:
- Open a support ticket via email where you can explain your inconvenience – Let us try to fix it, allow us to adequately try and assist you. Your detailed feedback can help us optimize things and build a better product in the future. Please send us some screenshots or explain what were you looking for and didn’t find in our plugin.
- Si tienes alguna pregunta previa a la venta, ponte en contacto con nosotros y con gusto te informaremos si nuestro plugin es adecuado para tu proyecto.
Step 2 – If your issue can’t be solved in Step 1 and you decide to move forward with the refund we will gladly provide a refund within 15 calendar days of the original purchase. After 15 days from the purchase date no refunds can be processed.
- Please note that by purchasing the plugin, you agreed to the Términos y Condiciones, Política de reembolso y Client Acceptance Terms.
- Las solicitudes de reembolso pueden tardar hasta 15 días laborables en procesarse.
- Las solicitudes con información incompleta o inexacta serán desestimadas.
- Refunds will only be granted for the original license purchase and DO NOT APPLY to product upgrades or annual renewals.
- No se otorgarán reembolsos por ningún paquete de palabras IA que ya haya sido consumido.
To ask for a refund please contact us via email: hello@translatepress.com
Nos reservamos el derecho a cambiar o modificar la política de reembolsos vigente sin previo aviso. Todos los reembolsos se concederán a la entera discreción de TranslatePress.